Privacy Policy

About This Notice

SpaceMatch is a service operated by SPACECLOUD UK (the "Company", "we", "us"). The Company is the data controller responsible for your personal data.

• Registered name: SPACECLOUD UK
• Company Registration Number: BR027591
• VAT Number: GB499296611
• Registered address: V307 Vox Studios, 1-45 Durham Street, Vauxhall, London SE11 5JH
• Contact: office@spacecloud.city

1. Information We Collect

SpaceMatch collects the following types of personal information:

• Account information: email address, name, password, organization, and phone number.
• Quote request details: event dates, number of guests, budget, and special requirements.
• Usage data: pages visited, features used, and interaction patterns.

2. How We Use Your Information

We use the collected information to:

• Facilitate quote requests and bookings between guests and hosts.
• Communicate with you about your account and transactions.
• Improve our platform and develop new features.
• Ensure the security and integrity of our services.

3. Information Sharing

We share your information only in the following circumstances:

• With hosts when you submit a quote request for their space.
• With service providers who assist in operating our platform.
• When required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Your Rights

• Access and review your personal information.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent for data processing.

7. Cookies and Similar Technologies

SpaceMatch uses cookies, local storage, and similar technologies to keep the site running securely, detect errors, and improve your experience. We categorise these as follows:

• Strictly Necessary: Required for core functionality such as authentication, language preferences, and cookie consent storage. These cannot be turned off.
• Analytics: Used for error monitoring and performance analysis (e.g., Sentry). These are only activated with your consent. No personally identifiable information is collected; data is processed in a form that cannot identify any individual.

You can manage your cookie preferences at any time through the cookie consent banner, your account settings, or our Cookie Policy. Declining optional cookies does not restrict your access to the service.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through our platform or via email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at office@spacecloud.city.